FAQ

Yes. Our aluminum foil containers are oven-safe and suitable for baking, roasting, reheating, and food preparation.

Important: Containers without metal components may be used in microwave ovens only if permitted by your local microwave manufacturer's instructions. Always follow appliance safety guidelines.

When used with our PP Snap-On Lids, the container provides a secure closure suitable for most takeaway foods. For soups, curries and other liquid-rich meals, we recommend using our Aluminum Foil Sealing Lid together with a compatible heat-sealing machine for enhanced leak resistance.

We offer a wide range of round and rectangular aluminum foil containers, from small single-portion trays to large catering trays.

Capacity options range from approximately 50 ml to over 5000 ml.

Custom sizes are also available for OEM projects.

Yes.

Containers, PP lids, and foil sealing lids are sold separately, allowing customers to purchase only the components they need.

Choose the PP Snap-On Lid for everyday takeaway packaging and easy product visibility. Choose the Aluminum Foil Sealing Lid and sealing machine when enhanced leak resistance and tamper-evident packaging are required.

Yes.

FoilTrust offers two branding solutions to help promote your business:

• Direct logo printing on aluminum foil lids (available for eligible products and order quantities)
• Custom sticker labels that can be applied to PP lids or foil lids or packaging for a flexible and cost-effective branding option

We also offer custom outer carton printing and other OEM/private label packaging services for wholesale customers.

Customization may include:

• Logo printing
• Custom colors
• Container size
• Shape
• Capacity
• Lid options
• Packaging design
• Carton printing
• Barcode labels
• Sticker labels

Our minimum order quantity starts from one carton for selected products.

Pricing is based on your order quantity—the larger the order, the more competitive the unit price. For custom branding and OEM projects, the MOQ may vary depending on the customization requirements.

Contact our sales team for a personalized quotation based on your project.

Yes!

We offer sample packs so you can evaluate our product quality, sizes, and lid compatibility before placing a bulk order.

You only need to cover the shipping cost for the sample pack. Once you place a formal bulk order, the sample shipping cost will be refunded (credited toward your order).

This allows you to test our products with confidence before making a larger investment.

Yes.

FoilTrust exports worldwide and supports shipments to North America, Europe, Southeast Asia, Australia, the Middle East, and many other regions.

Depending on order size and destination, we offer:

• Sea Freight (FCL/LCL)
• Air Freight
• Express Courier (DHL/FedEx/UPS)

We will recommend the most cost-effective shipping solution for your order.

Production time depends on order quantity and customization requirements.

Estimated shipping times:

• Asia: 7–15 business days
• North America: 15–35 business days
• Europe: 15–40 business days

Delivery times are estimates and may vary due to customs clearance or carrier conditions.

Unless otherwise agreed in writing, buyers are responsible for import duties, customs clearance, VAT, and any local taxes required by their country.

Yes.

Tracking information will be provided whenever available after your order has been shipped.

Please inspect your shipment immediately after delivery.

If shipping damage is found, notify us within 48 hours and provide:

• Order number
• Photos of damaged products
• Photos of outer cartons
• Shipping labels
• Description of the issue

Our team will assist in evaluating the claim.

Generally, no.

For food safety and manufacturing reasons, custom printed, OEM, private label, custom-sized, or mold-made products are non-returnable.

If a manufacturing defect is confirmed after inspection, possible solutions may include:

• Product replacement
• Product exchange
• Credit toward future orders
• Other mutually agreed commercial solutions

Each case is evaluated individually.

Order changes may be possible before production begins.

Since many orders are manufactured specifically for customers, requests are handled on a case-by-case basis.

If a refund is approved after inspection, it is generally processed within 5–7 business days using the original payment method.

Our products are widely used by:

• Restaurants
• Meal Prep Companies
• Food Delivery Brands
• Catering Services
• Bakeries
• Supermarkets
• Food Processors
• Packaging Distributors
• Wholesalers

Yes.

We specialize in OEM manufacturing and large-volume wholesale orders for importers, distributors, and commercial food packaging businesses worldwide.

Because we provide:

• Factory-direct pricing
• Stable production capacity
• OEM & private label services
• Strict quality control
• Global shipping
• Professional export experience
• One-stop food packaging solutions